Privacy Policy

Effective Date: 14 July 2025

Who We Are & Contact

KIVEIN Ltd (“we”, “us”, “our”) is a UK-registered Digital Marketing company (No. 16577087).

Registered address:
Kivein Ltd
PA103, Technology Centre,
University of Wolverhampton Science Park, Glaisher Drive,
Wolverhampton WV10 9RU
Contact: hello@kivein.uk.

What Data We Collect & How

We may collect:

• Contact details: name, email, phone (when you contact us).

• Usage data: IP address, browser type, device info, cookie data.

• Marketing preferences: opt‑ins for newsletters or offers.

We collect data directly from you (forms, enquiries) and via lawful tracking (cookies, analytics).

Why We Collect It (Legal Basis)

We process your data based on:

• Contractual necessity: to provide our services

• Legal compliance: for accounts, tax, regulatory records

• Legitimate interests: to promote our business and protect our website

• Consent: where you opt in to marketing emails

How We Use Your Data

• Responding to enquiries and delivering services

• Issuing invoices and managing accounts

• Sending occasional marketing emails (only if consented)

• Analytics to improve our website and services

• Site security (e.g., firewalls, spam protection)

Cookies & Tracking

We use essential cookies for site function, plus optional analytics cookies (e.g., Google Analytics). You can manage cookie preferences via our cookie banner or browser settings.

Sharing Your Data

We may share your data with:

• Service providers (e.g., accountants, payment processors), strictly on our behalf

• Legal/regulatory bodies if required by law

• Potential buyers or advisors, if business changes hands — always under confidentiality

We will never sell or rent your personal data.

Data Retention

We keep data only as long as needed to:

• Fulfil services and contracts

• Meet legal obligations (e.g., 6 years for financial records)

• Maintain a suppressed marketing list if you opt out

Afterwards, we delete or anonymise your data securely.

Your Rights

You have rights under UK GDPR, including:

• Access your personal data

• Correct inaccuracies

• Delete your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Receive your data or have it transferred (“data portability”)

• Complain to the ICO (ico.org.uk) if unhappy with our data handling

To exercise your rights, please contact hello@kivein.uk.

Data Security

We use industry-standard safeguards (SSL encryption, access controls) and restrict data access to authorised team members only. We regularly review security practices.

Children & Age

Our services are aimed at adults and we do not knowingly collect data from children under 13. If you’re between 13–17, parental consent is required.

Marketing & Unsubscribing

If you’ve opted in, we may send occasional emails about updates. Each email includes an unsubscribe link. Or write to us at hello@kivein.uk, and we’ll remove your details from mailings.

Changes to This Policy

We may update this policy as regulations or services change. We’ll post updates here and change the “Effective Date.” Continued use after changes means you accept them.